Shipping and Returns

Shipping

We offer free standard shipping on all orders. All orders will be shipped with US Postal Service, unless buyer requests different shipping company, and should be delivered in 3-5 business days. 

International Shipping

Estimated international shipping costs:

AirBase 

$10-$15 depending on location

AirGuard Security Cap | Legacy Apple Extreme Base Station

$9-$13 depending on location

 AirLatch/AirLock

$8-10 depending on location

 Key Covers 

$7-$9 depending on location 

To accurately calculate shipping costs to your country please add items to cart and enter in shipping address. Under "shipping method" the actual shipping cost will show; all shipping is First Class USPS, unless buyer requests different shipping company, and typically takes 7-10 business days to reach most international countries. However, time can vary depending on destination and country may levy taxes, custom fees, or import duties on the purchase that the buyer is responsible for and may also delay arrival time. 

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:

Gift cards

Downloadable software products

Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at sales@giros-design.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@giros-design.com and send your item to: 557 Byer Ct. San Ramon California USA 94582.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail your product to: 557 Byer Ct. San Ramon California USA 94582.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.